Sunday, July 03, 2011

Well, I Called Chase Credit Cards, And...

I called the Chase credit card customer service, and asked them why my APR is so high. They told me that last year in June I was late for a payment. I remember, I was late- about 2 days late- I forgot. They told me that my interest rate went from 20.04% for purchases to 29.99% for purchases. I asked them why I had the worst rate, and the guy told me that it was not the worst rate- it could have been something like 31%. What's the difference? I told him that I was getting screwed at the current rate. He said that it was almost time for my account to be reviewed automatically, and that I would automatically get a lower rate or it would stay the same. That really wasn't what I want to hear. I'm gonna call them again and ask for a supervisor next time....

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